I have positive expectations for our coaching relationship that helps you to become the mother YOU want to be.

Please take a moment and read these terms and conditions (only 2 pages) before you make your payment.

After the payment is processed you will be redirected to my calendar to book your first appointment.

If you have any questions or problems in the booking process please  write to contact@juliannakovacs.com

Terms of Coaching

I invite you to think of Coaching as a process. Many people create change for themselves in a short time. However, to refine and sustain the change can take several months. The learned material has to be integrated by consistent action on your part in order to have long lasting results.

Fees

My Coaching fee is payable to Julianna Kovacs trough PayPal and credit cards can be used. There is no long term commitment, I currently offer a one time session and a monthly (4 session) package. Both needs to be payed upfront unless we agreed differently via e-mail or other written forms.

Please note that a “month” may not always correspond to a calendar month, but refers to one set of coaching, that usually takes about a month to complete.

Procedure

I will call you at the specified time by Skype or by any other agreed video call system. Video is important to create a deeper connection and understanding by being able to see each-other’s body language and facial expressions.

If you wish to connect with me in between sessions with a challenge, a success or an inquiry, I will make every attempt to respond to your e-mail as soon as possible, with an email or short phone call at your discretion. I’m happy to provide this extra level of service at no additional charge.

My objective is to have a coaching relationship that is fully open, honest, real and trusting in our communication styles.

Between Calls

Email me any time at julianna@juliannakovacs.com, to reach me with ideas, problems, questions, etc.

Cancellations/reschedule

I know moms got a busy schedule and things can come up. To respect each-other’s time, if you need to reschedule our appointment, please give me 10 hours notice. If you have an emergency or illness, you can reschedule with less than 1 hours notice.

If you do not show up for a scheduled call, for any reason, and provide no notice (latest notice can be five minutes past scheduled session start time), we will not make up that time.

In an occasion you are late from the call please understand that respecting following clients, we may still need to finish at the agreed time.

If I need to reschedule, I will give you at least 10 hours notice as well, barring an emergency or illness.

Refund Policy

  • If you purchased the single session, you can ask for a refund up to 24 hours before the call minus 10$ transfer fee. No refund after the call or if it is canceled within 24 hours
  • If you have purchased the one month, 4 session package you can ask for a full refund 24 hours before the first session, minus 10$ transfer fee.
    In an occasion if you wish to discontinue our work together before the 4 sessions are over, every used session will be deducted from the refund rate at the single session price.

 

Coaching Agreement

Coach

I agree to serve as your Coach – to partner with you to identify and achieve your personal goals in parenting and in many cases in other areas of your life.

As your Coach, I help you to create powerful results by having the courage and determination to forward the action in your life.

During the time we spend together in our coaching sessions, I will devote my time, thoughts, and energy to you, exclusively. In between our sessions, I may not be instantly available, as I may be attending to others, or myself. I will however, always attempt to be available as soon as possible.

I am a Coach, not a psychotherapist or physician, and I am not trained in diagnosing psychological or medical conditions. If any issues come up for you that should be handled by a licensed therapist or physician, I insist that you must attend to your health by contacting the appropriate professional.

As your Coach, I will bring attentive listening, understanding, belief in you and commitment to your success. You can expect me to challenge you, offer fresh perspectives, make requests (including assigning homework), acknowledge your wins, and guarantee utmost confidentiality (to the fullest extent of the law, and so long as I don’t fear for your or another’s safety) in the powerful, sacred relationship.

Client

I am motivated and committed to taking action on my determined personal and professional goals. I realize that anything less than my intentional full participation will not lead to my success.

I accept full responsibility for myself and any actions I take that might result from Coaching.

I am under the care of a physician and healthy enough to engage in coaching.

I can financially afford the Coaching fee at this time. I agree that ultimately, it is my responsibility that my coach gets paid for the services I use.

I agree to honour my scheduled session times.

By clicking on the “I AGREE” button to continue I confirm that I have read and agree with the Terms of Coaching and the Coaching Agreement.

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